Support

How can we help?

Straight answers about your data, backups and recipe imports — plus a real email address if you need a hand.

Email support

Quick help

Keep a backup

Export a ZIP from Settings before changing devices or uninstalling the app.

How backups work

Importing a recipe

Paste a link from a page that publishes schema.org recipe metadata.

Why imports fail

Common questions

Before you write,
have a look here.

Most answers live in the app’s Settings and in the questions alongside.

Do I need an internet connection?

Only to import a recipe from a web page. Everything else — recipes, photos, meal plans, shopping lists, backups — works without a connection.

Where are my recipes stored?

On your device, in the app’s private SQLite database and documents folder. There is no Flavour Forge account or server holding a copy.

How do I back up my library?

Open Settings and export a backup. The app creates a ZIP file containing your recipes, photos, meal plans and shopping lists. Keep it somewhere safe, because it is the only copy outside your device.

How do I restore a backup?

Open Settings and choose the restore option, then select the ZIP backup file. Restoring replaces the app’s local data with the contents of that backup.

Why didn’t a recipe import?

Flavour Forge reads public schema.org Recipe metadata from the page. Sites behind a login, pages with no recipe metadata, or sites that build their content entirely in the browser may not work. The page is fetched directly by your device, not by a Flavour Forge server.

Can I import a recipe from a PDF or a photo?

Recipe import works from a web page URL. Recipes from PDFs, screenshots or cookbooks can be added manually, with ingredients, method and photos.

How do I delete my data?

Delete individual recipes in the app, or uninstall the app to remove its local database and photos. There is no server copy to delete. Export a backup first if you may want the data later.

Which devices and languages are supported?

Flavour Forge is built for iPhone, iPad, Mac and Android, with six languages: English, German, Spanish, Serbian, Bosnian and Russian.

How do I report a bug?

Email support with the app version, your device and operating system, and the steps that led to the problem. A screenshot helps, but please leave out anything personal.

Still need help?

Write to us.
We read every message.

There is no contact form and no ticket number. Just email, and a person on the other end.

Email support@flavourforge.app

Please don’t include personal or sensitive information in a bug report.